Get it right at first contact.

Transform customer experiences, dramatically reduce costs, and supercharge operational efficiencies with AI-powered cloud contact center solutions from Talkdesk.

“Every 1% penetration into my contact rate, generates $1 million worth of revenue. That’s multiple times higher than my annual cost of Talkdesk. It’s not a cost center. It’s a profit center.”

Ken Cohen, SVP Sales & Business Development at JK Moving

Discover more benefits.

Talkdesk delivers enterprise scale with consumer simplicity. Our platform is adaptable and integrates with your other core technologies—so your contact center maximizes technology investments and drives better outcomes.

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Leader in AI

With an AI-first approach, we help businesses serve their customers efficiently, effectively, and responsibly across any channel.

Trusted

30+ security certifications. Global call quality. Authentication & thread protection. 94% customer satisfaction score.

Flexible

Open platform with deep out-of-the-box integrations and low-, no-, & custom-code tools. 70+ pre-built connectors including vertical  systems.

Innovative

We help our customers stay ahead of their customers’ needs and drive tangible business growth with leading AI for CX and products that are purpose-built for specific industries.

TRUST

Innovative companies globally rely on Talkdesk.

AI-based optimization increases sales conversion by

26%

Conversational AI reduces check balance time by

90%

Automation reduces patient wait times and boosts clinic answer rates

40%

AI improved handle, hold, and wait times by

12%

Experience contact center AI that actually delivers ROI.

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